Frequently Asked Questions:
Please see the list below of the most frequently asked question’s. If you still don’t find the answer to what you are looking for then please feel free to contact us with any query you might have.
How long does the training take?
The duration of the training depends on many factors.
Firstly, the type of course and equipment that you are learning on. Some equipment can be more technical than others and require more skill.
Secondly is the experience of the trainee themselves. With prior operational experience the course duration can sometimes be reduced.
Another factor that will come into account would also be the amount of trainees on the course itself. Reduced numbers can sometimes help to reduce the duration.
How many people can you train on one course?
This is very much dependent on the course type. Mobile equipment (forklift, reach truck, side loader, Hiab etc) for example, we are limited to 3 trainees by the accrediting bodies.
They explain this as a ratio of 3:1:1. 3 trainees to 1 piece of equipment to 1 instructor. This is for many reasons including safety. This enables the instructors full attention to be on the one piece of equipment. It is also a benefit for the trainees as to keep group sizes down and allowing each trainee enough time to receive the practical experience required.
For classroom based training there is no limit as such. For courses like Manual Handling we usually recommend a group of around 12 people to enable the involvement of everyone.
Do I have to take a test?
Yes, for most courses they will be tests involved. For forklift courses and other mobile plant there are at least two tests – theoretical test and a practical test.
I have trouble with reading / writing. Will that be a problem?
Not at all. A lot of the theory tests are multiple choice based. All instructors are there to help with any issues you may have, ranging from reading the questions out to you and also writing down your answers which you can give verbally to your instructor. Please contact us for more information about any concerns you may have
I'm currently not employed. Can I still take a course?
Yes. We run regular forklift courses at our training site in Exeter. Please contact us for prices and availability of courses that you can join onto.
How much does a forklift course cost?
Course price varies on different forklift types and on quantities of days required. Please contact us for quote.
Do you charge an hourly rate?
No. Course costs are generally quoted as a ‘course price’ or as a ‘day rate’. If the trainees manage to complete the course sooner then anticipated then the price is the same as quoted. If the trainees aren’t up to standard by the end of the course and require further training then it is charged extra at the standard ‘day rate’ for that course type, even if only a few hours are needed.
Do you charge travel expenses to come to our premises?
No. Currently we do not charge any extra for travel to customers as part of our service.
Courses We Offer:
Powered Pallet truck
Narrow Ailse & VNA
180 & 360 Swing Shovels
Lorry Mounted Loader – HIAB
Working at Height
Health & Safety
Anything you dont see? Contact us and find out what other training courses we offer.